Latest News

Travel Vaccinations 

Typhoid vaccinations are now back in stock. 

We currently have Hepatitis A and Tetanus vaccinations, but these are in short supply. 

Waiting times for travel appointments are approximately 4-6 weeks. 

Please visit https://www.travelhealthpro.org.uk/ for more information. 

 


 

New Premises Formal Public Consultation - Please see Buckingham Health Centre page for more details

 


 

Please see our 'Staff Vacancies' page for details of our new opportunities!

 


 


For any queries relating to Patient Access, the Patient Access Support Team are the people best placed to help and can be contacted by going to www.patientaccess.com.

Did you  know that you can now reset your password or your memorable word by clicking on 'forgotton password' or forgotten 'memorable word'

  


 

Nurse Olivia is on-hand 24/7- Download the new app Ask NHS

The app is free to download on any mobile device and provides patients with a symptom checker, self-care advice and access to book the most appropriate GP appointment or direct you to NHS 111, if required.

Using the app can help you take more control of your own health.  A virtual healthcare assistant, Olivia, will ask you a series of questions (approximately 15) to assess your symptoms in a clinically safe and NICE accredited way. Olivia will then recommend the most appropriate care for you which might be self-care advice via NHS Choices, appropriate GP appointment, GP call back or direction to urgent or emergency care.

For patients who need an appointment, the app can prioritise those patients into the most appropriate time slot based on their needs.  You’ll be able to directly book an appointment without having to call the practice.

The Ask NHS app is available on both iOS and Android phones, smart devices. It is free to download from the App Store (Apple devices) or Google Play (Android devices). http://onelink.to/asknhs

PLEASE NOTE If you have an on-going problem which is being looked after by the GP, then please call the practice for an appointment which will provide continuity of your care.

Alternatively, you can use this service online by visiting https://www.sensely.com/asknhs/home/start/ - Please use the link via one of the following web browsers i.e. Google Chrome, Microsoft Edge or Safari as the web based link is not supported by Internet Explorer.

 


 

Electronic Prescribing Service (EPS)

Electronic Prescribing Service (EPS) enables prescribers - such as GPs, Practice Nurses and Pharmacists - to send prescriptions electronically to a pharmacy of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for both patients and staff.

Please speak to your preferred pharmacy about setting up a nominated pharmacy if you wish to take up this service. If you already have a nominated pharmacy, your prescriptions will automatically be sent electronically.

The process for patients who have their prescription dispensed at the practice remains unchanged.

If you don't want your prescription to be sent electronically please inform your GP when you next need a prescription.

If you want to change or cancel your pharmacy nomination speak to dispensary. Please tell them before your next prescription is due or your prescription may be sent to the wrong place.

 


 

Chain SMS (accuRx) Text Messaging 

We are now using Chain SMS (accuRx) to message patients.

Chain SMS is.........

A system which allows us to easily send text messages to patients. It means we can be much more proactive about some communications, messaging you quickly and securely, so that you are not waiting around to hear from us.

Some examples of how we might use it in the future....

  • Sending you an appointment
  • Reminders or notifications (e.g. prescription is ready)
  • Responding to simple queries (e.g. if you had a quick question about your medication)
  • Letting you know we tried to call
  • Sending you advice at the end of a consultation

The practice name will always be at the bottom of the message.

You won't be able to reply to the message. 

We will routinely be asking you for your consent to receive text messaging

Please update your records at Reception, especially if you share a mobile number with another patient -e.g. parent, partner or carer

Please help us to help you by keeping your mobile number up to date.

If you do not want us to contact you in this way please let us know

 


 

Investors in Carers

The Swan Practice is proud to announce that we have been awarded the Investors in Carers GP Standard Award for our work in identifying and supporting carers.  If you would like to know more about this then please email the practice admin.theswanpractice@nhs.net

 


 

Non-NHS Work - September 2019

We have updated our information on these services, such what we can and can't do and the associated fees. Please read full details here.

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